Privacy Policy

Effective Date: September 10th, 2024

Introduction

Welcome to House of Riva. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when you visit or make a purchase from our website, www.houseofrivajewelry.com

Information We Collect

We collect the following types of information:
  • Personal Information: When you make a purchase, create an account, or interact with our Site, we may collect personal information such as your name, email address, shipping and billing addresses, phone number, and payment information.
  • Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, and operating system, which helps us improve the Site and user experience.

How We Use Your Information

We use the information we collect for the following purposes:
  • To process and fulfill your orders.
  • To communicate with you regarding your orders, inquiries, and other customer service needs.
  • To improve and personalize your shopping experience on the Site.
  • To send you promotional emails and updates about new products, services, and special offers (you can opt-out at any time).
  • To prevent fraudulent transactions and monitor against theft.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:
  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating the Site, processing payments, fulfilling orders, and delivering packages.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Choices

You have the right to:
  • Access, update, or delete your personal information.
  • Opt-out of receiving marketing communications from us by following the unsubscribe link in any promotional email you receive.
  • Request that we limit or stop processing your personal information under certain circumstances.

Cookies

Our Site uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us recognize repeat visitors and track their browsing habits. You can disable cookies in your browser settings, but this may limit your ability to use certain features of the Site.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any linked sites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the effective date will be updated accordingly.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

House of Riva

Email: hello@houseofrivajewelry.com